About Us
Rainbow Office Supplies (Cumbria) Ltd is regionally based in Cumbria. Our Headquarters are in Kendal and we are now one of the few remaining independent office products suppliers in the region.
With Rainbow Office Supplies (Cumbria) Ltd you have the peace of mind of buying from a long established and dynamic office supplies company that is one of the top independent office supplies dealers in the region. With £350 million of purchasing power afforded by our partnership with the UK’s largest office products wholesaler you are guaranteed the keenest possible prices. This, and the fact you can choose from over 25,000 products covering all key aspects of your expenditure, means that in Rainbow Office Supplies (Cumbria) Ltd you have a true single source, cost effective supplier.
Founded in 1988, our philosophy is to exceed your expectations, to provide outstanding value for money and to demonstrate unparalleled levels of customer service with total commitment to your complete satisfaction. We are obsessive about service and believe that this is one of the reasons we have grown our business year after year. This trend of organic growth, with high levels of staff retention, means that the vast majority of our staff has industry related skills and fantastic product knowledge that has been gained over many, many years. This knowledge and experience is important as it means we can address virtually all of your questions at the first time of asking and provide you with guidance and advice that will help you and your colleagues buy the most appropriate products at the very keenest prices.
The collective experience and skills of the team who will be supporting you has proven invaluable to you over the past 27 years but even though we have enjoyed continual success we refuse to rest on our laurels as we believe that the future is far more important than the past; a future than can only be secured by our continuing commitment to your total satisfaction.
Like you, we are delighted that our pedigree and focus on satisfaction is recognised by our customers and we are grateful for their continued support and loyalty. That said, no-one buys from us out of habit and we pride ourselves that in the most challenging economic climate our customers continue to enjoy best value combined with unparalleled levels of personal service, care and attention to detail.
“Exceeding expectations and providing stress free solutions!”
This isn’t just a catchy strap line, it’s what we do! This short statement embodies our philosophy of going the extra mile to look after you. By combining modern technology with traditional values we make purchasing your office products as easy as possible whilst removing the hassle-factor. With Rainbow Office Supplies (Cumbria) Ltd you will continue to have the peace of mind that we’ll always be pleased to fulfil your requests and requirements, however weird, wonderful or unique they might be. It’s often the odd and unusual request that many suppliers either don’t want to deal with or simply can’t address, yet this is what we thrive on and we’d relish the opportunity to continue to show you just how supportive we are.
Reinvestment has been a major factor in our consistent growth rates which have been achieved for two simple reasons:
• Our existing customers have continued to want to buy from us
• New customers have chosen us because we have provided a real alternative to the suppliers they’ve historically used (and with whom they have so often become disillusioned)
We are told by new customers that one of the reasons they chose us is because they were previously made to feel like a very small cog in the machinery of the large corporate suppliers. With Rainbow Office Supplies (Cumbria) Ltd you won’t ever feel that way. You will continue to be treated as an individual with unique requirements and you will always feel as important as you actually are to our business.